How do I pay for the booking?
Payment for the accommodation booking must be made to Checkin Apartments by the due date as stated in the booking confirmation and all payment must be made in GBP sterling unless otherwise stated.
For longer bookings, payment can often be made in instalments, e.g. on a monthly basis.
Credit & Debit Cards
We accept all major credit and debit cards.
Bank Transfer
We accept bank transfer payments in the following currencies: GBP, EUR
If payment is made by bank transfer (international or otherwise) you will be liable for any bank charges incurred and any difference in price due to exchange rates.
Credit Account
We offer regular bookers credit facilities that provide a consolidated invoicing solution for multiple booking requirements. (subject to approval)
The benefits of this payment method includes a less admin time and a single HMRC-approved VAT invoice for easier VAT reclaims (where applicable).
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How do I cancel or amend my booking?
All of the apartments featured on Check-in-london.com have a cancellation and amendment policy. After a reservation is confirmed, it will be subject to the apartment booking policy including any cancellation charges stated in the booking confirmation ...
Do I need to pay a security deposit?
Deposits vary depending on the length of stay and the type of property. Some properties require a security deposit prior to arrival or at the time of check-in by upfront payment or via credit card pre-authorisation. This is to cover any incidental ...
What does "On Request" mean?
On Request These serviced apartments are available on a request basis and we will check the price and availability with the apartment provider after receiving your request and then contact you to confirm if you wish to proceed with the booking. If ...
When will I get my refund?
If you’re eligible for a refund, you’ll get it paid back to the original method of payment you used to make the booking within 7 days. We'll process your refund as soon as you cancel, but your bank or credit card issuer may take longer to get it to ...
Is there a washing machine in the apartment?
Serviced apartments may or may not have a washing machine within the apartment. You may have access to washing machine and a drying rack or a washer dryer which is a combined unit for washing and dryer which will be located in the kitchen or within ...