Bookings and payment
When will my credit card be charged?
For "Instant" bookings your card will be charged in full at the time of booking online. For "On Request" bookings your card will be charged after your booking has been confirmed. For clients with a corporate account and long stays over 90 nights ...
What is VAT?
VAT stands for Value Added Tax. Depending on the accommodation you choose to book and the length of your stay, the VAT rate may vary from 0% to 20%. All the properties listed on our website display rates that include VAT, unless otherwise stated. ...
Do you do group bookings?
Yes. We can book serviced apartments for small and large groups. Some apartments may operate special terms for group bookings which we will advise you of.
Do I need to pay a security deposit?
Deposits vary depending on the length of stay and the type of property. Some properties require a security deposit prior to arrival or at the time of check-in by upfront payment or via credit card pre-authorisation. This is to cover any incidental ...
How do I pay for the booking?
Payment for the accommodation booking must be made to Check-in-London by the due date as stated in the booking confirmation and all payment must be made in GBP sterling unless otherwise stated. We will always work with you to establish a payment ...
When should I book my apartment?
If your dates are fixed and you have found an apartment you think will be ideal for your stay, do not leave it to the last minute, because serviced apartments can get booked up very quickly and there may not be a similar alternative in the same ...
What does "On Request" mean?
On Request These serviced apartments are available on a request basis and we will check the price and availability with the apartment provider after receiving your request and then contact you to confirm if you wish to proceed with the booking. If ...