Is it possible to add a baby cot?
Yes. You can request for a baby cot and high chair in your serviced
apartment. These items are subject to availability, additional charges
may apply at some buildings, we will inform you of these in advance.
to space limitations and operational requirements it is recommended
that you request for such items in advance of your stay but even if you
need the items with short notice we will always speak to the apartment
manager and endeavor to complete your request as soon as possible.
buildings (a small number) do not provide baby cots or high chairs, so
do please check the property listing prior to booking or message us.
Can I request for extra beds?
Some serviced apartments offer the option to add extra beds in certain room types (usually not in studios due to limited space). Extra beds may be in the form of a double or single sofa bed or a rollaway bed. Subject to availability. There may be ...
Is there a lift in the building?
Not all serviced apartments have a lift (elevator) in the building. If there is no on-site concierge, you will have to carry your own luggage up and down the stairs, so please read the details on the property webpage carefully or ask about lift ...
What is portable air-conditioning?
Where wall-mounted or in-built air-conditioning is not available due to the layout or building type, it is possible to request for standalone portable air-conditioner units. These units operate like normal air-conditioners and expel hot air out ...
When will my credit card be charged?
For "Instant" bookings your card will be charged in full at the time of booking online. For "On Request" bookings your card will be charged after your booking has been confirmed. For clients with a corporate account and long stays over 90 nights ...
Is internet provided?
Yes. Wireless internet is provided for free in all serviced apartments. The speed of the internet connection provided varies and may be listed on the property details webpage. Login details are provided on arrival. If you have any trouble accessing ...