How often will my apartment be cleaned?
Serviced apartments are regularly cleaned
by a professional housekeeping team who clean the apartment, change the
bed linen and towels, empty the bins and top up amenities (where
This service is provided on a weekly basis or daily basis and may not be available on the weekend.
Please read the details on the property webpage carefully or ask about housekeeping services at the time of booking.
What is a serviced apartment?
An apartment that is managed by a hospitality company and comes cleaned and ready-to-live in with furniture, kitchen appliances, bed linen, towels and all utility bills (electricity, water, internet) set up is essentially a "Serviced Apartment". ...
When should I book my apartment?
If your dates are fixed and you have found an apartment you think will be ideal for your stay, do not leave it to the last minute, because serviced apartments can get booked up very quickly and there may not be a similar alternative in the same ...
Is there a washing machine in the apartment?
Serviced apartments may or may not have a washing machine within the apartment. You may have access to washing machine and a drying rack or a washer dryer which is a combined unit for washing and dryer which will be located in the kitchen or within ...
When will my credit card be charged?
For "Instant" bookings your card will be charged in full at the time of booking online. For "On Request" bookings your card will be charged after your booking has been confirmed. For clients with a corporate account and long stays over 90 nights ...
When will I get my refund?
If you’re eligible for a refund, you’ll get it paid back to the original method of payment you used to make the booking within 7 days. We'll process your refund as soon as you cancel, but your bank or credit card issuer may take longer to get it to ...