Are toiletries provided throughout the stay?

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• Is internet provided?

  Yes. Wireless internet is provided for free in all serviced apartments. The speed of the internet connection provided varies and may be listed on the property details webpage. Login details are provided on arrival. If you have any trouble accessing ...

• Complaints

  If you have a problem with your accommodation whilst using it, this must be reported to the property management immediately using the contact details provided at the time of check-in. We also recommend you copy [email protected] on all ...

• Is there a lease involved when booking a serviced apartment?

  No, usually there is no lease involved when you book a serviced apartment. However sometimes for a long length of stay (e.g 90+ nights) you may be asked to sign a lease agreement. Generally speaking, most serviced apartments can be booked in the same ...

• Can I reserve an apartment without prepayment?

  Your booking is not confirmed until payment has been received. In some cases, we may be able to hold an apartment for upto 24 hours, in case you need to finalise details with the corporate traveller or get approval for the stay. Note: For corporate ...

• Can I request for more cleaning?

  Yes. This can be requested and if available will be provided for an extra charge. Extra housekeeping services are usually not available on Sundays or Bank Holidays.